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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Select method to be used for identifying suitable vendor
   • Evaluate organisational purchasing policy as a means of identifying vendors and document outcomes
   • Consider and undertake other means of identifying suitable vendors and document outcomes
   • Recommend preferred method of vendor selection to client
   • Plan and document selection process
2. Review vendor offerings
   • 2.1 Notify vendors of organisation's requirements
   • Undertake evaluation process by comparing offers against organisational requirements
   • Organise vendor demonstrations and performance benchmark tests
   • Select vendor based on specific technical criteria, servicing, warranty and after sales service
3. Prepare contracts and delivery requirements
   • Prepare contracts for review by appropriate person
   • Identify and document delivery arrangements with suppliers
   • Clarify installation responsibilities with suppliers
   • Review warranty and support requirements with suppliers and service-level agreement
   • Confirm details with client

Performance Evidence

Evidence of the ability to:

select an appropriate vendor to supply components according to organisational requirements

communicate with vendors and clients

evaluate vendors offerings

prepare contracts and delivery documentation

demonstrate consistency in the acquisition of technical and business requirements.

Note: Evidence must be provided on at least TWO occasions.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

discuss different benchmarking methodologies

describe the key features of change management systems

explain the key features of contracts in relation to supply and support

compare and contrast the key features of current industry accepted hardware and software products

compare and contrast the key features of financial management and leasing arrangements

identify information gathering techniques

outline quality assurance practices in relation to evaluating and recommending information and communications technology (ICT) vendors

analyse risk management in relation to evaluating and recommending ICT vendors

discuss the client business domain

research vendor product trends.

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